converse shoes RESOLVED RMA Denied because of

RESOLVED RMA Denied because of different anti

I had a similar issue one time with Newegg customer service, went onto online chat to at least explain what happened to a harddrive I had just received. Was just a Seagate drive, that exploded within five minutes of operation and nearly caused case damage with the fire that came. Thankfully it didn I contact Newegg about it and they told me straight on that it was now manufacturer problem. converse shoes So I was pretty infuriated, cause I had it for mere hours and the manufacturer RMA would have taken some time from the initial read over. Instead I did the automatic RMA system on Newegg website regardless, boxed it up and sent it back and they still replaced it without a word even though the whole underside was black charred.

They really don double check these types of facts, and the back end doesn typically care as much if something comes in they just deal with it. Just saying.

Did the ESD bag you send back have the ESD stamp on the front? Was the ESD bag sealed with an ESD warning label? If both of the answers are yes, you should call back and ask to talk with a manager and argue the issue. I work as a Quality Engineer in the Flight simulator/PC industry and I can tell you that as long as the bag meets ESD standards set up by organizations like the ESDA, IPC, EIA, Etc. New Egg should not be worried about ESD Damage.

However, New Egg still may use the loop whole that “All product must be returned in their original packaging”

But I would for sure ask to talk with a manager! Or you may want to call back and get a different operator (They don keep records about your conver converse shoes sations most times) So a New operator may be able to help you.

If that doesn work. I agree with you. don buy from there again. you are the customer. Was just a Seagate drive, that exploded within five minutes of operation and nearly caused case damage with the fire that came. Thankfully it didn I contact Newegg about it and they told me straight on that it was now manufacturer problem. So I was pretty infuriated, cause I had it for mere hours and the manufacturer RMA would have taken some time from the initial read over. Instead I did the automatic RMA system on Newegg website regardless, boxed it up and sent it back and they still replaced it without a word even though the whole underside was black charred.

They really don double check these types of facts, and the back end doesn typically care as much if something comes in they just deal with it. Just saying.

Click to expand. I work as a Quality Engineer in the Flight simulator/PC industry and I can tell you that as long as the bag meets ESD standards set up by organizations like the ESDA, IPC, EIA, Etc. New Egg should not be worried about ESD Damage.

However, New Egg still may use the loop whole that “All product must be returned in their original packaging”

But I would for sure ask to talk with a manager! If that doesn work. I agree with you. don buy from there again. you are the customer.

Click to expand.

They didnt ask me any of that. They did exactly what you said and used just simply said All products must be in orginal packaging, we can not make any exceptions to this.

Maybe you should shop at walmart lol. I took a 40″ TV back there and the guy said WOW it looks like no one ever even touched it, i said why do people bring them bak worse and he said o yeah to the point box damage and item sticking out the side of the box lol.

I respect when they say how it was packaged and take every care making sure they get it back how they sent it me.

In the end how ever shocked i am it wont stop me shopping there but thanks for the warning nevertheless. I suppose I just order up a couple 780 to bench then and when I don need them anymore I just send them back. I sure it be fine.

Click to ex converse shoes pand.

If you have ordered anything go put in an RMA. One of the drop down reasons for return is longer needed another is want item Do you have to explain to walmart why your returning an item. No. They are a lot bigger than newegg. So if you want to get a couple of 780s and return them go ahead. They will charge you a restocking fee that converse shoes is almost 20% of what you paid and you have to pay to ship them. They did exactly what you said and used just simply said All products must be in orginal packaging, we can not make any exceptions to this.

If the reason for RMA is “Don Need Item Anymore” or “Dont Want Item” the item must be in the original retail package UNOPENED. If you can find the original static bag you just admitted you opened the item, therefor they are correct in denying you an RMA. The original rep was just following company policy, and you have no reason to be upset.

This is a pretty universal return policy.

And sure, you can throw a hissy fit and newegg will give you the RMA because they are a good company, but don try to pretend like it isn an abuse of the system.